LEDGERLINE ERP · REFUNDS & CANCELLATION
Refunds & Cancellation
How cancelling a LedgerLine plan works and when a payment is refunded.
Last updated: 27 September 2026
Free trial
The free trial costs nothing and needs no card. If you do not buy a plan, the account simply becomes read-only at the end of the trial.
Cancelling a plan
Plans are prepaid and do not renew automatically unless you choose auto-renew. To cancel auto-renew, open the app → Subscription → Cancel auto-renew, or write to . Your plan stays active until the end of the period already paid for.
Refunds
- First purchase — 7-day money-back: if LedgerLine is not right for you, ask within 7 days of your first paid purchase and we refund the full amount.
- Duplicate or failed payments: if you were charged twice or charged without the plan being activated, we refund the extra amount in full.
- After 7 days / renewals: payments are not refundable for the part of the period already started, except where required by law.
- Yearly plans upgraded mid-term: the unused value of the old plan is adjusted against the new one.
How refunds are paid
Approved refunds are made to the original payment method through Razorpay within 5–7 working days of approval. Banks may take a few more days to show the credit. A credit note is issued against the original tax invoice.